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THANK YOU, looking forward to connecting very soon! The Live Prints Team 😀

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General Questions

No. The amount stated in our price quote to you is what you pay. (Unless you pay with a debit/credit card. See next question below.)
We accept Zelle Quick Pay and checks, both which have no fees. We also accept credit/debit however there is a 3.8% transaction fee when you choose to pay with a card and this is written in our contract as a friendly reminder. We do not profit from this fee. We prefer anything but card payments to save you the cost of this fee.
Upon signature of a contract, we require a $500 non-refundable deposit which will go toward your balance with us and the remaining would be due 21 calendar days (3 weeks) prior to your event day. If you are booking us less than 1 month prior to your event, you would be paying in full to reserve our services and also avoid making two separate payments in a short amount of time.
A $500 non-refundable deposit (and signed contract) is required to secure our services for the event date/reserve our services for your day. If written notice (via email) of cancellation is provided within 30 calendar days of signed contract date (not event date) we will refund the full amount of the deposit paid as a courtesy to you. If written notice (via email) of cancellation is provided anytime after the 30 calendar days, then you forfeit your deposit.
We are based in Carol Stream, IL. Events with 2 hour or more travel times would have this factored in already when you receive our price quote for your event.
The Enclosed photobooth uses 7 feet x 4 feet of floor space and must be located near a power source. We require 1 table with linen for props from your banquet hall, plus a high-boy table or another small table for your guests to set their drinks on to avoid spills on the props table. WE will bring a 2×3 table for the guestbook album. Ideal space requirements for our photo booth or green screen setup are approximately 15×20 feet for ease of flow. We have made it work in much smaller spaces.
We don’t use feather boas – our boas are the fuzzy type that do not shed.
Many different kinds! If you are curious, just email us for a list of our quality props. We have been told by guests that we have the best prop selection they have ever experienced.
Just email us for a list of props and then you can tell us what not to bring. On the other hand, if you want us to bring a minimal selection, ie: sticks (lips and mustaches), boas and black hats, just let us know and we will accommodate. Live Prints will not charge you for this extra step to make your day perfect – it’s our pleasure to give you exactly what you want.
No. We use only high-speed, professional-grade dye-sublimation printers which ensure that prints will never fade, peel or crack.
During the event, we let guests know that the back of their printed photo will have the information. Go to www.LivePrints.com. Click on “Find Your Photos”, then click on the event name and enter the password.
Photos are uploaded within 24 hours from the end the of event.
Your event gallery will remain online for at least 3 years and it’s usually years longer than that! Many other companies delete it after two months or even a few weeks to save their storage space!
Never. Our friendly photographers will welcome everyone to try out the green screen, but will never pressure your camera-shy guests to get their picture taken. We support everyone having a fun experience at your event (including us)!
Aside from sharing their photo on social media, there is a lot! The fun does not end – our gallery offers a wide range of photographic merchandise so guests can do more with their image, such as metallic prints, puzzles, tote bags, stickers mugs, mouse pads, wearables, and large framed canvases, to name a bunch!

GREEN SCREEN PHOTOGRAPHY FAQs

When a person or group is in front of a green screen to have their photo taken, the green backdrop is digitally replaced by a background image. Within 60 seconds, it is printed and handed to them. Post-event, guests can download their photo for free in a private gallery online.
Since the color green is replaced with the background image, the part(s) that is any shade of green will blend in with the digital background image. It has been our experience that usually, guests enjoy the result. If your event color is green and you expect your bridal party attire or your corporate uniforms to be green, let us know ahead of time. We will bring a blue screen instead of a green screen to prevent this issue.
It costs you absolutely nothing! We are happy to add your logo, name or a phrase to any background, or even custom design something from scratch to match a specific theme. Let us know your vision and we will do our very best to bring it to life. Our graphic designers will work with you until your expectations are met!